Privacy Policy

At Orthotraumacare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website:

  • Name
  • Contact details (email address, phone number, and address)
  • Payment information
  • Order history

1.2 Non-Personal Information

We may also collect non-personal information, including:

  • Browser type and version
  • IP address
  • Pages visited and time spent on our website
  • Cookies and usage data

2. How We Use Your Information

2.1 To Provide Services

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, or customer service requests
  • Deliver products to your specified address

2.2 For Website Improvements

  • Analyze website usage to improve functionality and user experience
  • Personalize your shopping experience

2.3 Marketing

  • Send promotional emails about new products, offers, or updates (with your consent)
  • You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

3. Sharing Your Information

3.1 Third-Party Services

We may share your information with trusted third parties to:

  • Process payments securely
  • Deliver products via courier services
  • Analyze website performance and user behavior

3.2 Legal Requirements

We may disclose your information to comply with legal obligations or protect our rights, property, or safety.

4. Cookies and Tracking Technologies

4.1 Cookies

Cookies are small data files stored on your device. We use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Track website usage

4.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

6.1 Access and Correction

You have the right to access and request corrections to your personal information.

6.2 Data Deletion

You can request the deletion of your personal information, subject to legal and contractual obligations.

6.3 Opt-Out

You can opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Continued use of our website after updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: [email protected]
  • Phone: 09638-103535
  • Address: 1506 South Dania, Paterbag road, Kodomtoli, Dhaka

Effective Date: 01/01/2025

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