Terms & Conditions

Welcome to Orthotraumacare! These Terms and Conditions govern your use of our website and the purchase of products offered through it. By accessing or using our website, you agree to be bound by these terms.

1. General Information

1.1 This website is operated by [Your Business Name], specializing in orthopedic and trauma instruments, implants and orthotics.

1.2 By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.

2. Products and Services

2.1 All products listed on our website are subject to availability.

2.2 Preordered items require a partial advance payment, which is non-refundable unless the order cannot be fulfilled.

2.3 Prices are subject to change without notice. We strive to ensure accuracy but are not liable for typographical errors.

3. Orders and Payment

3.1 Orders can be placed via website or calling/messaging hotline number or via facebook page.

3.2 Payment options include advance payment and Cash on Delivery (COD). COD is available for eligible products and locations only.

3.3 Advance payments for preorders must be completed at the time of placing the order.

3.4 Delivery charges applicable according to location and weight of product.

4. Shipping and Delivery

4.1 Orders will be processed and dispatched as per the timelines specified on the product page. Delivery timelines may vary based on location.

4.2 Delivery charges are non-refundable in the event of returns or cancellations.

4.3 We are not responsible for delays caused by third-party courier services.

5. Returns and Refunds

5.1 Returns and refunds are subject to our Refund and Return Policy, available here.

5.2 Customized or special-order products may not be eligible for returns.

6. User Responsibilities

6.1 Users agree to provide accurate and up-to-date information while placing orders.

6.2 You agree not to misuse the website, including attempting unauthorized access or distributing malicious software.

7. Limitation of Liability

7.1 Our products are intended for use under professional supervision. We are not liable for any misuse or incorrect application of our products.

7.2 To the maximum extent permitted by law, Orthotraumacare is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Intellectual Property

8.1 All content on this website, including images, text, and logos, is the property of Orthotraumacare and is protected by copyright laws. 8.2 You may not reproduce, distribute, or otherwise use our content without prior written consent.

9. Changes to Terms and Conditions

9.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting.

9.2 Continued use of the website after changes constitutes acceptance of the revised terms.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of the courts in Dhaka

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For questions or concerns, please contact us at email: [email protected] or Hotline number.

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